Shipping policy

At ZROX Care, we ensure fast and reliable shipping for all orders.

ORDER PROCESSING TIME
- All orders are processed within 24 hours (Monday through Saturday).
- Orders placed on Sundays or public holidays will be processed on the next business day.

DELIVERY TIMELINE
- Standard Delivery: 2 to 4 business days nationwide.
- Unexpected delays may occur due to weather, courier logistics, or public holidays.

SHIPPING CHARGES
- Shipping rates are calculated and displayed at checkout.
- Promotional offers for Free Delivery will be automatically applied at checkout when applicable.

ORDER TRACKING
Once your order has shipped, you will receive a tracking link via email or SMS to monitor the progress of your delivery in real-time.

LOST OR DAMAGED PACKAGES
ZROX Care is not responsible for lost packages if the shipping address provided at checkout was incorrect. If your shipment arrives damaged, please document the damage with photos/videos and contact us immediately at support@zroxcare.com.